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Cancellation and Refund Policy

Last updated 10 September 2026

We believe in keeping things simple and transparent. Because Jiffy CV delivers AI-generated digital goods instantly, our refund rules are strict but fair.

1. Cancellations (No Subscriptions)

There is nothing to cancel. Jiffy CV operates entirely on one-time purchases. We do not offer subscriptions, we do not save your credit card for future billing, and there are absolutely no auto-renewal charges. You only pay when you explicitly choose to buy a plan.

2. When We Will Issue a Refund

We will gladly issue a full or partial refund in the following specific scenarios:

  • 100% Unused Scans: If you buy a plan and do not run a singlescan, you can email us within 7 days of purchase for a full, no-questions-asked refund.
  • Duplicate Charges: If you are accidentally charged twice for the same transaction, we will refund the duplicate charge immediately.
  • System Failures: If a technical error on our servers consumes a scan but fails to generate your results, we will either restore the lost scan to your account or refund you for the unused portion.

3. Strictly Non-Refundable (Please Read)

To protect against the high computing costs of running AI models, the following scenarios are never eligible for a refund:

  • Successfully completed scans: Once a scan has successfully completed and the results have been delivered, that scan is generally non-refundable. This does not affect refunds or credit restoration for duplicate charges, technical failures, or other circumstances described in Section 2.
  • Low Scores: Jiffy CV gives you honest feedback. If the AI scores your base resume poorly against a job description, the service is working exactly as intended. We do not refund you just because you received a low score.
  • Expired Scans: Unused scans expire at the end of your plan's stated validity period (as clearly shown on our pricing page). Expired scans do not roll over and are not refunded.
  • Job Outcomes: We are a resume formatting tool, not a recruiting agency. We do not refund purchases based on job rejections, missed interviews, or employer decisions.

4. How to Request a Refund

If you meet the criteria in Section 2, email support@jiffycv.ai from the email address associated with your account.

  • Include your purchase date and a brief explanation of the issue.
  • We will acknowledge your request within 1 business day and provide a decision within 3 business days.

5. Refund Processing Time

Approved refunds are processed exclusively through our authorized payment gateway.

  • The money will be routed back to your original payment method (Credit Card, UPI, Netbanking, etc.). We cannot send refunds to a different card or account.
  • Once initiated on our end, the gateway and your bank typically take 5 to 7 business days to reflect the funds in your account.
  • We highly recommend contacting us to resolve billing issues directly. Filing a bank chargeback takes weeks to resolve, whereas we can usually fix genuine errors in a single day.