Questions, answered plainly
Including the awkward ones. If something you need isn't here, email us and we'll answer it — and probably add it to this page.
Your match score
What does the Jiffy CV score measure?
It shows how well your resume matches one specific job, out of 100. We look at the things the job post actually asks for — core requirements, experience, skills, impact, seniority, industry and qualifications — and check how clearly your resume shows each one. The score is worked out by fixed rules in our code, not guessed by the AI. It's a quick, honest check before you apply, not a promise of an interview.
Can I see why I got the score I did?
Yes. Your results show every requirement we found in the job post, marked Strong, Moderate, Weak or Missing. Open any of them to see the line from your resume that supports it and how many points it's worth. The biggest gaps are listed first, so you know where to start.
Is this just keyword stuffing?
No. We check whether your resume actually shows what the job needs, not how many times a word appears. The rewrite uses the job post's language only where your experience supports it, and keeps it natural. If something is genuinely missing, we tell you — we don't sneak it in.
Will a higher score guarantee an interview?
No, and nobody honest can promise that. Hiring also depends on who else applied, the recruiter, referrals, timing and much more. A higher score means your resume shows a stronger match for that job — which gives you a better shot, not a guarantee.
Will Jiffy CV invent experience I don't have?
No. The rewrite only uses facts that are already in your resume. If a job asks for something you don't show, it stays listed as missing. Where we can suggest wording, we ask you to confirm it's genuinely true before it's used. We never add qualifications, and if a number would help a bullet, you type in the real number yourself.
Using Jiffy CV
Will this work for freshers?
Yes, as long as your resume has real material to work with — projects, internships, education, certifications or volunteering. We won't make up work experience to fill a gap, so for roles that need years of experience, your score may honestly be lower.
What happens when I click AI Optimise?
You start with your original resume. Click Apply All to switch to the tailored rewrite, and your new score updates straight away. Suggestions for missing requirements and adding numbers are separate, so you stay in control. You can see exactly what changed before you download.
What can I upload and download?
Upload your resume as a PDF (up to 3 MB). Download your tailored resume as a PDF or an editable Word (DOCX) file, in the template and colour you pick.
Which resume templates are available?
Four simple, single-column templates that hiring software reads easily: Classic, Skills-Led, Early Career and Concise. Each comes in 3 colour options, and your download looks the same as the preview.
Is Jiffy CV a resume builder?
Not really. Resume builders start you from a blank page. Jiffy CV starts from the resume you already have and tailors it to each job in about a minute.
Why not just use ChatGPT for free?
You can, and many people start there. But you'd paste your resume and explain yourself again for every job, nothing stops it from adding things you never did, and you still have to fix the formatting so hiring software can read it. Jiffy CV saves your CV once, sticks to your real experience, gives you a clean ATS-readable file and shows your match score — in about a minute per job.
Why 'Jiffy'?
A jiffy is a very short moment. That's the idea: your resume, tailored, before you've finished your chai.
Privacy and data
How is my resume data handled?
Your resume and job descriptions are private. Only your signed-in account can see your scans. To create the analysis and rewrite, they're processed by our AI provider, and we don't store the provider's raw responses. The privacy policy has the full details.
Plans and billing
What counts as one scan?
One scan = one resume matched against one job post. It includes your match score, the analysis, the tailored rewrite, suggestions for missing requirements and up to three places to add numbers. Optimising the resume doesn't use a second scan.
What happens when my scans run out?
All your finished scans stay in your account. You just can't start a new one until you buy another plan. We never charge you automatically.
Do unused scans roll over?
No. Each plan's scans are valid for the period shown on the pricing page. Any you haven't used by then expire and don't carry over to a new plan.
Is this a subscription? Will it renew automatically?
No. Paid plans are one-time purchases and never renew on their own. When your scans or time run out, you decide whether to buy again.
What is the refund policy?
It depends on whether a paid scan was used and why you're asking. Please read the refund policy (linked in the footer), and contact support if a scan failed or a payment went wrong.
The quickest way to understand it is to try it.
Bring your CV and one job post. You'll see your match score before and after. No card required.
Tailor my CV — free